Meet Our Team

From your first contact with CISaustralia, you will find someone truly interested in assisting you – it’s what we are here for and what we believe in.

Our management team and Australian-based staff will work with you until you depart on your adventure. Our overseas staff, based in our host destinations throughout the world, offer a personal and supportive ‘on the ground’ contact. No matter the issue, you will have someone available to talk to. Our on-site support staff are there to help you with emergencies, issues or concerns around your program. Even if you’re simply looking for an activity or dining recommendation, they are always eager to share their advice and opinions!

Executive Management

Brad Dorahy  Founder and Executive Director

Brad is passionate about international education and travel. After graduating from the University of Newcastle, where he was also awarded a cultural scholarship and coordinated the second ‘Cultural Awakenings Festival’, Brad travelled the world and has since visited 60+ countries, including:

United States of America (all fifty states), Canada, Puerto Rico, Mexico, Belize, Peru, Costa Rica, Chile, India, Laos, Pakistan, Nepal, Sri Lanka, Thailand, Vietnam, Singapore, South Korea, Japan, Malaysia, Brunei, Myanmar, Peoples Republic of China, Hong Kong, Taiwan, Macau, Indonesia, Philippines, Fiji, New Caledonia, Cambodia, UAE, Oman, Bahrain, Kuwait, Saudi Arabia, Qatar, Mauritius, South Africa, Tanzania, Kenya, Reunion, Russia, Turkey, Norway, Sweden, Finland, Denmark, Germany, France, Spain, England, Italy, Czech Republic, Ireland, Netherlands, Luxembourg, Belgium, Portugal, Scotland, Andorra, Gibraltar,  Holy See (Vatican City), New Zealand and Papua New Guinea.

Brad has been involved in international education for 30+ years, and has lived, studied, volunteered and worked abroad. Brad has worked at a number of Australian Universities (The University of Newcastle, Bond University and Navitas at Griffith University), and for international companies in Korea, China and the US. Brad studied abroad at the University of Canterbury – NZ and Harvard University – USA, has attended the Australian Institute of Company Directors (AICD) Course and is an active AICD member, has volunteered in the Philippines and has been an active volunteer with Surf Life Saving Queensland for 8+ years. He loves the outdoors and hiking, has completed the Australian Ironman, hiked Kokoda and to Base Camp Mt. Everest. Brad is on the reference group for the EPITOME Research Project (Enhancing Programmes Integrating Tertiary Outbound Mobility Experiences) and has presented at international conferences such as NAFSA, ISANA, the Mobility Forum, AIEC and CCIS and now lives on the Gold Coast, Australia. LinkedIn profile available here.  

Jeff Palm  Co-Founder

Jeff holds a BA degree in Biology from the College of Saint Scholastica (MN) and an MA in Management from Hawaii Pacific University. Jeff’s international experiences include working in Europe, Asia and Africa during his tenure as Associate Director of International Admissions at Hawaii Pacific University, specifically within international program development in Europe and Australasia. In business and “pleasure” Jeff has traveled to more than 30 countries. Jeff established CIS in the US in 1999 and has co-founded CIS in Australia with Brad. Jeff and Brad have been colleagues and good friends since the late 90s. Jeff is primarily responsible for managing the strategic direction of CIS in the US. CIS USA sends approx. 2,000 students overseas a year and sends American students to many of the same programs as CIS in Australia. Outside of the office, Jeff keeps busy hiking, snowshoeing, playing basketball, surfing (only in warm water) and spending as much time as he can with his wife, sons and dog.

Marketing and University Relations Department

Kristin Eberman – Manager, Marketing and Communications

Kristin is a native of Portland, Oregon, USA although has spent a majority of her adult years living overseas. Her passion for international travel began at 16 years old when she first spent a summer in France on a language and culture program, followed by a 6-month study program in Ghana at the age of 17. She has since travelled to 52 countries on five continents.

Kristin loves meeting people from all over the globe while experiencing new cultures and learning from other ways of life. She has also studied abroad in Prague, Czech Republic, volunteered in Moscow, Russia, and worked in Morocco and England for several years before joining the CISaustralia team in January 2016. She holds a Master of Arts degree in International Education and her favourite part of working in the field is getting to know students and helping them discover the joys of travel and the personal growth it brings. Kristin has been an On-site Program Coordinator for Custom Programs in the USA and Cambodia.

Her favourite countries include: Scotland, Portugal, Switzerland, Czech Republic, Ghana, Turkey and Malta. Besides travelling, Kristin also enjoys spending time outdoors, rowing, playing soccer, cooking, photography, and doing arts and crafts.

Becca Hancock – Coordinator, Marketing and Communications

Born and raised in the USA, Becca joined our team after moving to Australia with her family in 2018. As a child Becca grew up in a military family and spent her childhood living on military bases worldwide until high school. As an NCAA swimmer in the US college system, Becca trained with teammates who hailed from over ten different countries, and it was through their shared experiences that she developed a keen interest in different cultures and lifelong friendships. Prior to CISaustralia, Becca most recently worked at the University of West Florida planning and marketing study abroad programs, while providing comprehensive support to the University’s 500+ international students.

In her spare time, Becca enjoys exploring her new home in the Gold Coast, shopping at local farmer’s markets, running and swimming, watching environmental documentaries, refurbishing furniture, and spending as much time as possible with her husband and kids.

Customised Group Programs Department

Jane O’Keeffe – Manager, Customised Group Programs

Jane is New Zealand born, but raised in South East Queensland. After completing high school she served 5 years in the Royal Australian Air Force working in Logistics. During this time she served on deployments to provide logistical support in Indonesia (after the 2004 Boxing Day Tsunami) and in the Middle East. Following this, Jane’s passion for international travel led her to a career in the travel industry, including 5 years as an International Travel Consultant for Flight Centre Ltd. Jane has travelled to over 25 countries, the most recent to the UAE and Oman.

Jane joined CISaustralia in March 2016, and has been an On-site Program Coordinator for Programs in France, Singapore and the UAE.

In her spare time Jane enjoys working outside in the garden, exercising, traveling locally with her husband and 3 children and enjoying a glass of wine with friends. Jane’s most memorable moments overseas have been: ANZAC day dawn service in Gallipoli, hiking with the gorilla’s in Rwanda, walking around the Taj Mahal in India, camping in the desert in Oman and being stung by 20 bees whilst hiking on an unrestored part of the Great Wall of China.

Joanne Newsome  Coordinator, Customised Group Programs

Joanne’s background is in travel, tourism and hospitality. She has worked in the youth travel market for many years including managing branches of STA Travel, as well as managing an arrival and support program for international working holiday visa holders coming to Australia.

Joanne has travelled to over 20 countries covering 5 continents with favourite destinations including: Alaska, Mexico, China, France and New Zealand.

Joanne has been with CISaustralia since August 2017 coordinating Customised Programs to destinations worldwide, and has been an On-site Program Coordinator for programs in China.

Joanne is passionate about travel and learning about new cultures. She believes every young person should have the opportunity to study, work and travel internationally. Having lived in Canberra and Sydney, Joanne now calls the Gold Coast home and is loving the relaxed lifestyle, endless beaches and sunshine.

Admissions and Enrolments Department

Emma Edwards  Manager, Admissions and Enrolments
Emma is currently on maternity leave from July 2021 to June 2022

Emma holds a Bachelor of Communication (Journalism & Public Relations) from Bond University on the Gold Coast and joined CISaustralia in April 2016 as Manager of the Admissions & Enrolments Department. Prior to CISaustralia, Emma spent many years working in Event Management and Destination & Tourism Marketing. During her time in the tourism industry, Emma was awarded Young Achiever in Tourism and was a finalist in the NSW State Tourism Awards for Destination Marketing.

Emma has visited over 30+ countries. Some of her favourite destinations include Italy, Slovenia, Czech Republic, Oman, South Africa, Zanzibar and Zambia. Emma currently lives on the Southern Gold Coast and loves to surf whenever possible. She is an active volunteer with Surf Life Saving Queensland and enjoys hiking the World Heritage national parks of the Tweed Valley and Gold Coast Hinterland. Emma is also a qualified yoga teacher, completing her 200-Hour RYT in Bali, Indonesia.

Lucy Parseghian – Coordinator, Admissions and Enrolments

Born and raised in the UK from the coastal city of Southampton, Lucy came to Australia in 2011 on a working holiday. After settling in Sydney, Lucy decided to stay living in Australia permanently. Lucy has a passion for travel and in 2017 she spent 4 months travelling around South East Asia. When it was time to return to Australia, Lucy decided it was time for a change so swapped Sydney for the more relaxed vibe of the Gold Coast.

Lucy has over 15 years of experience working in busy supporting roles as an Executive Assistant in Government and not-for-profit organisations.

Lucy has travelled to over 20 countries. Her favourite places include: Vietnam, Ibiza, Tenerife, Barbados and Mexico. She believes that travel is very important as it helps broaden one’s understanding of the world and helps you to be a more rounded person.

In her spare time, Lucy enjoys wine tasting, reading murder mysteries, gardening, cooking and spending time with her husband.

Finance and Administration Department

Tracy Wicks – Finance Officer

Tracy grew up on the beautiful North Coast of NSW and holds a Bachelor of Business (Accounting) from the University of New England (Northern Rivers) and attained her CPA qualification in 2011. She has gained many years’ experience in finance, accounting and bookkeeping roles both in Australia and London including Wyndham Vacation Group, Tourism Queensland, Gold Coast City Council, and more recently in the finance and hospitality industries.

Tracy’s favourite travel destination is New York City where she has been many times (and hopefully many more!). In addition to driving across the USA with her husband she has also travelled to the United Kingdom, France, Italy, Germany, Spain, Austria, Switzerland, Belgium and Canada.

In her spare time she enjoys playing golf, going to live concerts/theatre and holidaying at Lennox Head with her family.

Jackie Chapman – Administrative Services Manager

Jackie has a passion for travel and international education having lived, travelled, worked and studied overseas. As an Australian undergraduate uni student, Jackie studied abroad at the University of North Carolina, Wilmington. Upon her return from the US, Jackie kicked off her career in international education working at the International Office – the University of Newcastle. Since this time Jackie’s 16-year career has been predominantly based in international education, including a two year position in Denver, Colorado working for a leading study abroad provider then as their Australian on-site resident director for another three years. Jackie has worked in various marketing and management roles focused primarily on project management, large scale event organisation, sponsorship, new business launches and strategic planning.

Jackie holds a Masters in Communication (Corporate Communication) from Bond University, QLD and a Bachelor of Social Science (Recreation and Tourism) from Newcastle University, NSW. Her favourite countries include Finland, Vietnam, Japan, Nepal, New Zealand, USA, Malaysia and Norway. Jackie holds an Open Water Scuba certificate and enjoys yoga, running, hiking, family adventures and of course – travel!

If you are interested in working or interning with us, please check out Careers at CISaustralia for open positions and how to register your interest.

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