Crisis Management Team

The CISaustralia Crisis Management Team includes persons who are able to make decisions that are best for the health and safety of students. In a crisis situation, all members are notified and communicated with until such time as the crisis has ended and a resolution has been found.

24/7/365 Support

CISaustralia offers 24-hour emergency assistance to all students and their parents in Australia and in-country. We have on-site contacts available 24/7/365 in all of the locations we operate. These on-site individuals have a network of local contacts (police, fire, hospital, embassy) with whom they can be in communication with should the need arise. Contact details for the CISaustralia Site Director and/or On-Site Senior Representative are provided to program participants in pre-departure materials and orientation. Emergency contact details can be found on our Contact Us page.

Members of the CISaustralia Crisis Management Team

Brad Dorahy, Executive Director – CISaustralia
+61 (0) 7 5571 7887
brad@cisaustralia.com.au

Emma Cao – Admissions and Enrolment Manager – CISaustralia
+61 (0) 7 5571 7887
emma@cisaustralia.com.au

Jane O’Keeffe – Customised Programs Coordinator – CISaustralia
(Specifically for Customised Faculty Led Programs – only)
+61 (0) 7 5571 7887
jane@cisaustralia.com.au

Jeff Palm, Executive Director – CISabroad (USA)
jpalm@cisabroad.com

In the Event of an Emergency

Contact details for the CISaustralia Site Director and/or On-Site Senior Representative are also provided to all related University students on a CISaustralia program as part of their pre-departure materials. This information is provided to students 2-4 weeks prior to departure (pending application / acceptance date and departure).

When contacting CISaustralia in any emergency situation, students should always first contact the on-site CISaustralia or partner emergency staff / telephone number(s). If there is no response on the CISaustralia emergency number(s), then staff from the CISaustralia Crisis Management Team should be contacted. Emergency contact details can be found on our Contact Us page.

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